Clucky Support

Need help with an alarm, purchase, or Flock? Chat with us from the Support section in Clucky, or email abelardeadrianangelo@gmail.com. Include your iPhone model, iOS version, and what happened. Please do not send passwords, purchase receipts, or other sensitive data.

Alarm did not ring

Open Clucky and confirm alarm access is allowed, the alarm is enabled, and its next date is correct. Keep iOS updated and use a backup alarm for anything safety-critical or time-critical.

Clucky Lifetime and Clucky+

Clucky Lifetime is a one-time purchase that unlocks every alarm feature: wake-up missions, all alarm sounds, widgets, insights, and backups. Clucky+ is a subscription with everything in Lifetime plus Flock, the alarm groups for friends.

Restore a purchase

In Clucky, open Settings and tap Restore purchases. Make sure the iPhone uses the same Apple Account that bought Clucky Lifetime or Clucky+.

Manage or cancel Clucky+

Subscriptions are billed by Apple. Manage or cancel yours in iPhone Settings, then tap your name, Subscriptions, and Clucky. Clucky Lifetime is paid once, so there is nothing to cancel.

Flock accounts and deletion

Flock is optional. Solo alarms do not need an account. If you made an Apple or guest Flock profile, open Clucky Settings and tap Delete account to permanently remove the shared profile and Flock data. Alarms stored on the iPhone stay in place.

Privacy

Read the full Privacy Policy or email the support address above for an access or deletion request.